Privacy and cookies policy

Privacy and data protection policy

ARGYOR has adapted this Website to the provisions of Organic Law 15/1999 of December 13, Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as Development Regulation of the LOPD (RDLOPD). It also complies with Regulation (E.U.) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD).

ARGYOR undertakes to adopt the necessary technical and organizational measures, according to the level of security of the data collected, so as to guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access.

We promise to act responsibly and quickly in the event that the security of your data may be in danger, and we will inform you if it is relevant.

HOW DO WE OBTAIN YOUR PERSONAL DATA AND FOR WHAT PURPOSES?

The personal data that we process in www.global.argyor.com come from:


1. Contact form: we request the name, email, and telephone if applicable, to respond to the requirements of the Users of www.argyor.com For example, these data can be used to respond to requests and respond to doubts, complaints , comments or concerns that you may have regarding the information included on the Website and the services provided through it, the processing of your personal data, questions regarding the legal texts included on the Website, as well as any other queries that you may have and that are not subject to the conditions of sale. We inform you that the data you provide us will be located on the servers of Microsoft Corporation (hosting provider of the Website); Microsoft has its servers located outside the European Union, in the United States, and is covered by the "EU-US Privacy Shield" agreement, the information of which is available here, approved by the European Data Protection Committee.

2. Content subscription form: in this case we request the following information: name and email, to manage the list of subscriptions, send newsletters, promotions and special offers, provided by users when subscribing. Within the web there are several forms to activate the subscription. The newsletters are managed by the provider GetResponse Sp. Z o.o., provider within the European Union adapted to the RGPD.

3. Account registration form: in this case we request: name, surname, NIF, email, date of birth, full address, landline and mobile phone numbers. The purpose is to be able to offer a better visiting experience on the Website and adapt to the interests of the registered person. The data provided will be located on the Microsoft Corporation servers referred to in point 1.

As long as the User or User does not communicate otherwise to ARGYOR, it will be understood that their data has not been modified and that ARGYOR has the consent to use them for the determined, explicit and legitimate purposes for which they have been obtained. It may even be used for a commercial, personalization, operational and statistical purpose, and activities inherent to its corporate purpose, expressly authorizing ARGYOR for the extraction, storage of data and marketing studies to adapt the Content offered to the User or User, and thus improve the quality, operation and navigation of the Website.

On the occasions in which the User or User could provide their data through forms, in order to make inquiries, request information and / or for reasons related to the Content offered on the Website, if the data provided by the User o User were essential for the correct development of all this, the User or User will be informed of this, indicating that they are data whose completion is mandatory.

In the case of email newsletters, regardless of the commercial information requested promptly as described in the previous paragraph, in accordance with the LSSI-CE, ARGYOR does not send commercial emails that have not been previously requested or authorized by the recipient by express consent.
The User can unsubscribe from the mailing lists at any time, by sending a message to our contact address described here or by clicking on the link provided for this in the email with said commercial communication. In accordance with the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce, ARGYOR undertakes not to send communications of a commercial nature without properly identifying them.

If you do not authorize the processing of your data for the purpose indicated in the previous paragraphs, as a User or User, you can exercise the following rights before ARGYOR, in accordance with the III LOPD, article 22 of said law, and the RDLOPD: < br /> Right of Access: it is the right of the User to obtain information about their specific personal data and the treatment that ARGYOR has carried out or carries out, as well as the information available on the origin of said data and the communications made or planned of the same.
Right of Rectification or deletion: it is the right to modify or delete the data that, being within the automated file, turn out to be inaccurate or incomplete, or are no longer necessary for the purposes that were collected (Except for the provisions of other applicable laws that determine the obligation to keep them, in a timely manner).
Right to request the limitation of their treatment: In certain circumstances and for reasons related to their particular situation, Users may object to the processing of their data. ARGYOR will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Right of Opposition to the treatment: it is the right of the User not to carry out the treatment of their personal data or to cease their treatment by ARGYOR.

Right to withdraw consent at any time: right to withdraw your consent at any time to the processing of your data for a specific purpose, when it is based on said legitimizing basis.

You can consult the full scope and detail of these rights on the website of the Spanish Data Protection Agency (AEPD) here.
Thus, as a User or User, you can exercise these rights (free of charge and at any time) by means of a written communication addressed to ARGYOR, specifying:
Your name, surname and copy of your official identity document ( for example DNI, NIE or Passport). In the cases in which representation is admitted, it will also be necessary to identify the person representing the User by the same means, as well as the document proving the representation.
Request with the specific reasons for the request or information to which you want to access.
Address for notification purposes.
Date and signature of the person requesting to exercise these rights.
Any document that proves the request you make.

As a User or User, you must use a shipping method that allows proof of sending and receiving the request. This request and any other attached document should be sent to the following address and / or email:
ARGYOR, S.A.
Camino Almotilla s / n 50012 Zaragoza (Spain)
Tel. +34 976 40 21 21
info@argyor.com
If possible, send your request from the same email that you used to register at www.argyor.com
You will also have the right to the effective judicial protection and to file a claim with the control authority, in this case, the Spanish Agency for Data Protection, if you consider that the processing of personal data that concerns you violates the Regulation.

Cookies policy

Access to this Website implies the use of cookies. Cookies are small information files that are stored in the browser used by each user - in the different devices that they can use to navigate - so that the server remembers certain information that later and only the server that implemented it will read. Cookies facilitate navigation, make it more user-friendly, and do not damage the navigation device.

Cookies are automatic procedures for collecting information regarding the preferences determined by the user during their visit to the Website in order to recognize them as a User, and personalize their experience and use of the Website, and may also, by For example, to help identify and resolve errors.
The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited just before and after it. However, no cookie allows it to contact the telephone number of the User or any other means of personal contact. No cookie can extract information from the User's hard drive or steal personal information. The only way that private information is part of the Cookie file is for the User to personally give that information to the server.

OWN COOKIES

They are those cookies that are sent to the computer or device of the User and managed exclusively by ARGYOR for the best functioning of the Website. The information that is collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies allow the User to be recognized as a recurring visitor to the Website and to adapt the content to offer them content that meets their preferences.

THIRD PARTY COOKIES

They are cookies used and managed by external entities that provide ARGYOR with services requested by it to improve the Website and the user's experience when browsing the Website. The main objectives for which third-party cookies are used are to obtain access statistics and analyze navigation information, that is, how the user interacts with the Website.
The information obtained refers to , for example, the number of pages visited, the language, the place where the IP address from which the user accesses, the number of users who access, the frequency and recurrence of visits, the time of visit , the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website, and detect new needs to offer Users a Content and / or service of the highest quality. In any case, the information is collected anonymously and trend reports on the Website are prepared without identifying individual users.


The Website uses Google Analytics, an analytics service from Google, Inc. (“Google”). Google Analytics uses cookies in order to carry out a Web analytics on how users use the Web. The information generated by the cookie about your use of the Web (including your IP address), will be transmitted and stored by Google on Internet servers in the United States. Google will not associate your IP address with any other data available to Google. You can reject the treatment of data or information by disabling the use of cookies by selecting the appropriate settings on your browser, however, you should know that if you do so, you may not be able to use the full functionality of the Website. For more information about Google Analytics click here:  https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. In addition, you can prevent the recording of the data provided by the cookie to Google regarding the use of the Website (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser module on your computer. available through the following link:  https://tools.google.com/dlpage/gaoptout?hl=es

You can obtain more information about cookies, information about privacy, or consult the description of the type of cookies used, their main characteristics, expiration period, etc. in:
Google analytics
Google tag manager
Google doubleclick
Hotjar

The entity (ies) in charge of providing cookies may transfer this information to third parties, as long as it is required by law or it is a third party that processes this information for said entities.
DISABLE , REJECT AND DELETE COOKIES
The User can disable, reject and delete the cookies - totally or partially - installed on their device by configuring their browser (among which are, for example, Chrome, Firefox, Safari, Explorer). In this sense, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Consequently, the User must refer to the instructions provided by the Internet browser they are using. In the event that you reject the use of cookies - totally or partially - you may continue to use the Website, although the use of some of its features may be limited.
CHANGES IN THE COOKIES POLICY
It is possible that the Cookies Policy of the Website changes or be updated based on legislative or self-regulation requirements, therefore it is advisable to review this policy each time you access the Website in order to be adequately informed about how and for what we use cookies.

ARGYOR appreciates that you activate the acceptance of cookies: this helps us to obtain more precise data that allows us to improve the content and design of our website to adapt it to your preferences.